About us

At FRFM, we stand as a premier award winning provider of comprehensive security solutions and facilities management services nationwide. Our expertise lies in security solutions including manned guarding, CCTV installations, rapid deployment CCTV towers, cleaning and facilities management services. Committed to excellence, we deliver superior services to our clients.

Exceptional Expertise

First Response Facilities Management (FRFM) is an award-winning, veteran-owned business, managed by seasoned ex-military directors with a wealth of operational experience. Our team's exceptional expertise spans diverse private sectors, including commercial, corporate, void properties, construction, rail, utilities and Highways. This distinguished background equips us to address complex challenges with precision and efficiency.

Customer Approach

At the core of our operations lies a steadfast commitment to prioritising our client’s needs. We understand the impact our services, delivered by our highly skilled professionals, have on our clients. To uphold unparalleled standards, our team undergoes rigorous vetting and a meticulous selection process, guaranteeing exceptional competence. Our SIA licensed security operatives undergo comprehensive site-specific training, fostering seamless integration into your team and business environment.

Tailored Solutions

Our versatile services cater to a wide spectrum of clients, regardless of budget constraints. We specialise in customising solutions that perfectly align with your unique requirements.

Commitment to Excellence

Demonstrating adeptness in health and safety management, we hold accreditations including 'Chas & Constructionline Gold, RISQS, ISO 9001, 14001 & 45001.' Committed to continual enhancement, we conduct regular internal and external audits alongside quality management reviews. This ensures the identification of new objectives and the establishment of elevated service standards for our valued clients.

At FRFM, we prioritise excellence, reliability, and client satisfaction, striving continuously to exceed expectations and build long lasting relationships while ensuring optimal security and facilities management solutions.